Relax By the Pool – It’s Covered!
“What would I say to someone interested in using VentureNet? That it will be the best decision you’ll ever make!”
As our company grew and our IT demands grew, IT support became overwhelming for us to handle ourselves. Changing from handling our own IT needs to VentureNet handling it is probably the best move we ever made!
VentureNet now handles support for our entire network. It’s great! It’s so nice to have IT support we can count on, knowing they understand our whole system and will take care of our needs quickly and correctly. When we have a network issue or problem, it gets handled within a couple hours I’d say at least 95% of the time.
We like that VentureNet assigns us a primary engineer, who builds a relationship with us and knows our network best. We also like that they have a bullpen of engineers who can provide additional support when we need it.
VentureNet is always professional, always helpful, always quick to respond to our needs. And VentureNet is our advocate, dealing with Microsoft tech support and other tech providers to solve issues that come up as we use various applications. We get much more timely resolution to problems this way!
VentureNet gives us a level of IT support – in depth of knowledge and available manpower – we simply wouldn’t get by handling IT in-house. And VentureNet gives us what we need, when we need it, and at a reasonable cost.
What would I say to someone interested in using VentureNet? That it will be the best decision you’ll ever make! You’ll have the assurance of IT support that understands your company and your needs, handles your network expertly, and gives you outstanding customer service. Don’t ask me about any negatives because I couldn’t give you any! VentureNet does a great job.
Office Manager, commercial pool construction company